Like any other industry, freighting companies have different positions that need to be filled by knowledgeable, skilled, and motivated people. These roles can include anything from front office work to transportation drivers, all of which are vital to the overall success of the company and help the performance of the industry as a whole. In today’s blog, Freight All Kinds, the leader in freight management services all around the United States, will go over just a few of the most popular careers in the freight industry. Though some may not seem as important as others, each job in the freight industry is crucial and helps provide the world-class services that freight customers deserve. Keep reading to learn about a few of the positions in the freight industry.
Account Executives
An account executive in the freight industry may just be one of the most important positions around. Though they don’t do any of the driving, hauling, or vehicle maintenance, they help bring in potential customers. They can do this through a number of ways, such as cold-calling or other active marketing strategies. Once the account executive signs the potential client onto a deal, that individual is responsible for maintaining the account or contract for the life of the partnership. They also keep up a healthy relationship with the client, making sure to answer any questions, help resolve any issues, and deliver reports on a timely manner or set schedule. Some freight management companies will have their account executives work with clients over the phone, while others require in-person meetings.
Skills you’ll need:
Communication, People, Customer Service, Multitasking, Self Motivation
Dispatcher
In the freight industry, dispatchers are like the coordinators of the company. A dispatcher will help assign drivers or vehicles to customers as they are needed. They make sure the vehicle is the right size and type for the job, as well as inform the driver of certain aspects of the job, such as what they’ll be carrying, the route they’ll be taking, and any severe conditions they need to be aware of. The dispatcher also works closely with warehouse workers and management to ensure that the company is efficiently using their resources, as well as making sure that each delivery arrives safely and on time. A good dispatcher will stay on top of all of daily duties and can understand what is needed where.
Skills you’ll need:
Communication, Observation, Customer Service, Multitasking
Administrative Assistants
An administrative assistant in the freight industry can wear many hats. Not only do they help keep logistics on every client, past and present, but they also help keep shipping information on all vehicles with GPS tracking systems. Administrative assistants are usually the ones who help set up maintenance for vehicles by working with or scheduling mechanics who help with the proper upkeep of each vehicle. Administrative assistants in the freight industry must be highly organized as they must help keep track of a lot of data for each customer on top of all of the company’s records. They also help communicate feedback from drivers, dispatchers, and other employees to management to make sure everything is running as smoothly as possible within the company.
Skills you’ll need:
Organizational, Multitasking, Communication, Flexibility, Adaptability
Accountants
Every company needs the services of a master accountant, or, depending on the size, a few dozen of them. An accountant in the freight industry helps keep track of the financial records of the company, such as net gain, expenditure, and all tax information. They also must assign payment to each account as it comes in, oftentimes, keeping track of delinquent accounts and staying on top of receiving proper payment. A good accountant will be able to put together financial reports to help assess accuracy and completeness of each account, and can enter them in the proper channels as needed. Freight industry accountants will be able to find areas in which the company can do better, and help report those areas to management.
Skills you’ll need:
Mathematical, Organizational, Multitasking, Observational
These are just some of the most popular careers in the freight management industry. If you want to see more freight management jobs, make sure to stay tuned to our blog for regular updates. If you’re looking for your dream transportation job, then look no further than Freight All Kinds. See what kind of freight careers we can offer, learn more about FAK, or contact Freight All Kinds to answer any questions you may have.
